Privacy Policy na777 — Data Protection & Member Security

Na777 collects various types of information to ensure our services run smoothly, securely, and in line with each member's needs. The types of information we collect are as follows:

Na777 only collects information that is strictly necessary for the stated purposes. We do not request irrelevant or excessive information from our members.

Every piece of information you provide to na777 is used responsibly and only for legitimate purposes. Here are the key ways we use your data:

• Account Management: Creates, verifies, and manages your member account, including secure login processes and two-factor authentication.
• Payment Processing: Handles deposits via DuitNow, Touch 'n Go, Boost, and local bank transfers, and processes withdrawal requests quickly and securely.
• Platform Security: Detects and prevents fraud, money laundering, and any unlawful activity that could harm other members or our platform.
• Customer Support: Provides accurate and personalised assistance when you contact the na777 support team via Live Chat or email.
• Service Improvement: Analyses usage patterns in aggregate and anonymised form to improve the interface, user experience, and platform performance.
• Legal Compliance: Fulfils reporting obligations to the relevant regulatory authorities when required by applicable law.
• Promotional Communications: Sends promotional information, the latest bonuses, and platform updates — only to members who have given their consent.

Na777 will not use your data for any purpose not stated above without obtaining your consent first.

Na777 takes an extremely cautious approach to data sharing. Our core principle is simple: your data is never sold, rented, or traded to any third party for commercial gain.

However, there are limited situations where we may need to share information with certain parties:

• Payment Providers: Required financial information is shared with trusted payment processors to enable deposits and withdrawals to be handled securely. All such providers are bound by strict confidentiality agreements.
• Legal Authorities: na777 will disclose required information to authorities such as the Royal Malaysia Police, Bank Negara Malaysia, or gambling regulatory bodies when ordered by a court or applicable law.
• Service Provider Company: Technology, analytics, and infrastructure providers that help us operate the platform may access data within a limited and necessary scope, and all are bound by binding confidentiality agreements.
• Fraud Prevention: Where necessary, information may be shared with industry fraud prevention organisations to protect the integrity of the online gambling platform as a whole.

In all of the above sharing situations, na777 ensures that only the minimum required information is disclosed, and all recipients are bound by robust confidentiality obligations.

Na777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the na777 website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as staying logged in, session verification, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymous information about how members use our platform to help us improve the overall user experience.
• Functional Cookies: Remembers your preferences and settings such as language, display theme, and wagering options to personalise your experience.
• Analytics Cookies: Helps us understand traffic patterns and platform usage in aggregate for continuous improvement purposes.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain parts of the na777 platform.

Na777 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

• Active Account Data: Retained for as long as your account remains active on the na777 platform.
• Financial Transaction Data: Retained for a minimum of 7 years to meet financial compliance and anti-money laundering legal requirements.
• Security Logs: Retained for 2 years for investigation purposes in the event of a security incident.
• Data After Account Closure: Basic information is retained for 5 years after account closure to meet legal obligations and prevent platform misuse.

Once the specified retention period has ended, your data will be securely deleted using methods that ensure it cannot be recovered by any party.

As a na777 member, you have certain rights regarding your personal data that we fully respect and support:

While na777 invests heavily in security infrastructure, the safety of your account also depends on your own actions. Here are the steps we recommend to keep your account secure:

• Use a strong, unique password combining uppercase letters, lowercase letters, numbers, and symbols — at least 12 characters long.
• Never share your na777 account password or PIN with anyone, including family members.
• Enable two-factor authentication (2FA) via your account settings page for an added layer of security.
• Log out of your account whenever you use a public or shared device.
• Regularly review your login history and account activity to detect any unrecognised access.
• Contact na777 support immediately if you suspect your account has been accessed without authorisation.

Na777 will never ask for your password, PIN, or OTP through any communication channel. If you receive such a request, please report it to our security team immediately.

Na777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or service improvements.

When significant amendments are made, we will notify members via:

• In-platform notifications on na777 when you log in after an amendment takes effect.
• Email to your registered address at least 7 days before significant amendments take effect.
• Update the "Last Updated" date at the top of this document.

Your continued use of the na777 platform after this Privacy Policy amendment is published will be considered your acceptance of those changes. We encourage you to review this Privacy Policy periodically.